Step-free access to trains (S243)
Knowledge search (Horizon Scanning) to identify technologies and solutions for step-free access..
rbh_admin_2318 December 2024
The economic case for removing the gap and step between trains and platforms: Kneeling Trains (COF-ECO-02)
This project developed the economic case for the implementation of the Kneeling Trains technology, building upon a recent feasibility study…
rbh_admin_2318 December 2024
2019-20 Experiences of Passenger Assist
In 2017-18 and 2018-19, Breaking Blue undertook research on behalf of ORR to investigate the extent to which Passenger Assist…
rbh_admin_2318 December 2024
2018-19 Experiences of Passenger Assist
In 2017, Breaking Blue undertook research to investigate the extent to which Passenger Assist was meeting users' needs and expectations…
rbh_admin_2318 December 2024
Research into passenger experiences of Passenger Assist
ORR commissioned this research to explore passenger experiences of Passenger Assist across the whole process - from booking through to…
rbh_admin_2318 December 2024
Rail passenger assists and bookings – Rail periods 11 to 13
This factsheet contains information on the number of passenger assists and passenger assistance bookings on the rail network in Great…
rbh_admin_2318 December 2024
Website Accessibility Review
The Research Institute for Disabled Consumers (RiDC), a research agency which specialises in user centred research involving disabled and older…
rbh_admin_2318 December 2024
Accessible Travel Policy Implementation: Review of unbooked assistance and Help Points
The purpose of the research was to generate a 'compliance baseline' for station operators on selected aspects of the Office…
rbh_admin_2318 December 2024
Benchmarking TOCs’
accessibility
Website accessibility benchmarking audit.
rbh_admin_2318 December 2024
2021-2022 Experiences of Passenger
Assist
Since 2017 ORR has commissioned annual research by 2CV (previously Breaking Blue) to investigate the extent to which Passenger Assist…
rbh_admin_2318 December 2024