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National Centre for Accessible Transport
The economic case for removing the gap and step between trains and platforms: Kneeling Trains (COF-ECO-02)

The economic case for removing the gap and step between trains and platforms: Kneeling Trains (COF-ECO-02)

This project developed the economic case for the implementation of the Kneeling Trains technology, building upon a recent feasibility study…
rbh_admin_23
rbh_admin_2318 December 2024
2019-20 Experiences of Passenger Assist

2019-20 Experiences of Passenger Assist

In 2017-18 and 2018-19, Breaking Blue undertook research on behalf of ORR to investigate the extent to which Passenger Assist…
rbh_admin_23
rbh_admin_2318 December 2024
2018-19 Experiences of Passenger Assist

2018-19 Experiences of Passenger Assist

In 2017, Breaking Blue undertook research to investigate the extent to which Passenger Assist was meeting users' needs and expectations…
rbh_admin_23
rbh_admin_2318 December 2024
Research into passenger experiences of Passenger Assist

Research into passenger experiences of Passenger Assist

ORR commissioned this research to explore passenger experiences of Passenger Assist across the whole process - from booking through to…
rbh_admin_23
rbh_admin_2318 December 2024
Rail passenger assists and bookings – Rail periods 11 to 13

Rail passenger assists and bookings – Rail periods 11 to 13

This factsheet contains information on the number of passenger assists and passenger assistance bookings on the rail network in Great…
rbh_admin_23
rbh_admin_2318 December 2024
Website Accessibility Review

Website Accessibility Review

The Research Institute for Disabled Consumers (RiDC), a research agency which specialises in user centred research involving disabled and older…
rbh_admin_23
rbh_admin_2318 December 2024
Accessible Travel Policy Implementation: Review of unbooked assistance and Help Points

Accessible Travel Policy Implementation: Review of unbooked assistance and Help Points

The purpose of the research was to generate a 'compliance baseline' for station operators on selected aspects of the Office…
rbh_admin_23
rbh_admin_2318 December 2024
Benchmarking TOCs’ accessibility

Benchmarking TOCs’ accessibility

Website accessibility benchmarking audit.
rbh_admin_23
rbh_admin_2318 December 2024
2021-2022 Experiences of Passenger Assist

2021-2022 Experiences of Passenger Assist

Since 2017 ORR has commissioned annual research by 2CV (previously Breaking Blue) to investigate the extent to which Passenger Assist…
rbh_admin_23
rbh_admin_2318 December 2024
2022-2023 Experiences of Passenger Assist

2022-2023 Experiences of Passenger Assist

ORR has commissioned annual research since 2017 on the extent to which Passenger Assist meets users' needs and expectations, and…
rbh_admin_23
rbh_admin_2318 December 2024
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  • About us
    • Mission, vision and values
    • Consortium
    • Our CEO
    • The ncat Team
    • Our Board
    • Our Expert Panel
    • Our Equality, Diversity and Inclusion Statement
    • Our Strategy
    • Accessible Transport: Evidence to inform change
    • Our Theory of Change
    • Motability Foundation
  • What we do
    • Projects
    • Transport Barriers Database
    • Resource Collection
    • Community of Accessible Transport Panel
    • Accessible Transport Policy Commission
  • Get involved
    • Take Part in Our Research
    • Sign up for our Newsletter, or send us a message
  • News and Events
  • Take Part in Our Research