Trust in the Rail Sector
A background paper to "The user experience of the railway in Great Britain". This paper reports on research with rail…
rbh_admin_2318 December 2024
Building Confidence – Improving travel for people with mental impairments
This research report explores the evidence about travel barriers that adversely affect accessibility for people with mental impairments such as…
rbh_admin_2318 December 2024
Guidance on the tactile wayfinding and danger area requirements in the Persons with
Reduced Mobility NTSN
Letter issued by DfT to clarify their position on the following issues. To ensure visually impaired passengers can use stations…
rbh_admin_2318 December 2024
Accessible Public Realm: Updating Guidance and Further Research. Technical Annex 1: Tactile paving (RQ1 & 4)
This document forms a Technical Annex to the report Accessible Public Realm: Updating Guidance and Further Research prepared by TRL…
rbh_admin_2318 December 2024
Guidance on the Use of Tactile Paving Surfaces
This document is a guide to best practice on the use of tactile paving surfaces. The use of tactile paving…
rbh_admin_2318 December 2024
Transport Choices Segmentation
and personas
This technical report outlines the approach the Department for Transport (DfT) undertook to develop its transport user personas. The report:…
rbh_admin_2318 December 2024
Understanding the impact of the Inclusive Transport Strategy: A framework for monitoring and evaluation
Framework explaining our approach to monitoring and evaluating work completed to implement the Inclusive Transport Strategy. The framework explains how…
rbh_admin_2318 December 2024
Updating Guidance on the Accessible Public Realm
This report looks at the extent to which the documents Inclusive mobility and Guidance on the use of tactile paving…
rbh_admin_2318 December 2024
Technical report: Transport Choices Segmentation and personas
The Department for Transport (DfT) wanted to develop a set of transport user 'personas' as a tool for embedding user-centred…
rbh_admin_2318 December 2024
The Inclusive Transport Strategy:
Achieving Equal Access for Disabled People
The Department for Transport's (DfT's) strategy to create an inclusive transport system for disabled travellers. Our strategy sets out: government's…
rbh_admin_2318 December 2024