Working Together for Accessible Transport

Document summary

Research from the Motability Foundation has shown that disabled people take 38% fewer trips than non-disabled people. This has not improved for over a decade. More research is needed to understand why this has not improved.
The UK has a complex transport system. It has public and private organisations, and 1.5m employees. This document uses feedback from transport professionals about ways to make transport more accessible.
We aimed to get feedback from transport professionals at all levels: local, regional and national, and with different levels of seniority. They are from the public, private and non-profit sectors.
This report looks at issues and barriers identified by those working in the transport sector. It examines their limits and opportunities to improve transport accessibility.
We held six feedback sessions with 173 transport sector representatives. They were selected from ncat’s existing working relationships, transport representatives from the Community of Accessible Transport (CAT) panel, and targeted outreach.
The feedback sessions included representatives from various groups. These groups were combined authorities, county councils, local councils, transport authorities, technology providers, consultants, and operators in rail, bus, aviation, and micromobility.
The feedback gathered was analysed using thematic analysis. We categorised the comments by theme and topic for this report, highlighting barriers and opportunities for change.