Inclusive streetscapes: Embedding disabled people’s lived experience into street accessibility

Document summary

Disabled people face significant barriers in participating in society, reporting higher anxiety, limited access to education and lower employment prospects compared to non-disabled people. Central to these impacts is the failure of streetscape design to enable the independent movement of disabled people. However, to date, few studies have attempted to capture the lived experience of a disabled person using the streetscape. This empirical semi-structured interview study interviewed 26 people with lived experience of a disability from around the UK to define the streetscape barriers faced, the systemic reasons why these issues exist and propose a new path forward. After a standardised and rigorous thematic analysis, critical barriers in streetscape design were identified, the significant impacts on a disabled person were revealed and the reasons for the failure to address the issues were uncovered. This paper puts forward recommendations for streetscape design with direct relevance for local authorities, policy makers and designers in ensuring streetscapes become more accessible. The recommendations will be embedded into new cultures and policies of empowering disabled people in decision making. Future work must now assess the barriers raised in collaboration with disabled people to prioritise actions and aim for an equitable streetscape for all.