Status of Publication:
Published/Completed
Date produced:
2020
Commissioned/Funded by:
Department for Transport
Authoring organisation/Author affiliation:
Department for Transport
Type of Resource:
Evaluations and Learnings
Impairment area(s):
Pan-impairment
Transport mode(s):
Ferry/Hovercraft
Journey stage:
Unspecified
Region:
England - South East
Document summary
Case study on how Hovertravel’s HoverCare ambassadors undertake specialised disability awareness training and use what they have learned to support Hovertravel’s customers.
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