Document summary
The Motability Foundation awarded a User Research Grant to the National Autistic Society, a charity that campaigns for autistic people’s rights and provides support and advice to autistic people and their families.
The National Autistic Society carried out a year-long research project looking at travel for autistic adults. The research aimed to provide a better understanding about the barriers to comfortable, safe travel for autistic people, and provide recommendations to make transport services more accessible and autism friendly.
The research found that autistic people face uncertainty, a lack of understanding and empathy from others, difficult sensory environments and inaccessible information when travelling on public transport. Nearly nine in ten (87%) autistic people experience sensory discomfort or overload on public transport. Over four in five (81%) feel anxious or unsafe outside the home or in public.
The report includes a series of recommendations for improving transport for autistic people, including improved support at stations, better signage, sensory adaptations such as quiet places and sensory regulation tools, and better training for staff to improve understanding of autism.
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