Passenger rights Archives - National Centre for Accessible Transport

The Inclusive Transport Strategy: achieving equal access for disabled people

Produced in 2018, and updated in 2020, this Strategy sets out the Government’s plans to make our transport system more…

Cathryn Thompson-Goodwin12 September 2025

Journey to safety: Combating disability hate crime on public transport

Research project investigating the prevalence and impact of disability hate crime, the responses and reporting of these crimes, and the…

Cathryn Thompson-Goodwin2 September 2025

Accessible transport legal obligations Transport Committee Inquiry – Transport Focus response

The House of Commons Transport Committee launched an inquiry into the legal obligations surrounding accessible transport. Transport Focus submitted evidence…

rbh_admin_2318 December 2024

Disability Activism in Europe: Young Disabled Activist’s Views and Experiences (2020-2024)

The project aims to forge new understandings of disability activism, politics, and the resistance practices of young disabled activists across…

rbh_admin_2318 December 2024

Night-time mobilities and (in)justice in London: Constructing mobile subjects and the politics of difference in policy-making

The growing interest in urban night-time economies and night-time transport policies presents an important context in which to examine how…

rbh_admin_2318 December 2024

Distributive justice and equity in transportation

Over the past decades, transport researchers and policymakers have devoted increasing attention to questions about justice and equity. Nonetheless, there…

rbh_admin_2318 December 2024

Transport equity analysis

This special issue on Equity and Transport argues that, while transport evaluation remains significant, equity assessment in transport planning is…

rbh_admin_2318 December 2024

Rights of disabled passengers on transport

Lists the individual rights disabled passengers have when travelling..

rbh_admin_2318 December 2024

DPTAC response to aviation consumer policy consultation

The Disabled Persons Transport Advisory Committee (DPTAC) was invited to respond to the consultation on reforming aviation consumer policy (protecting…

rbh_admin_2318 December 2024

2022-2023 Experiences of Passenger Assist

ORR has commissioned annual research since 2017 on the extent to which Passenger Assist meets users' needs and expectations, and…

rbh_admin_2318 December 2024