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National Centre for Accessible Transport
How can Visionary members help improve the experience of public transport for people with visual impairments?

How can Visionary members help improve the experience of public transport for people with visual impairments?

The Motability Foundation funded Visionary to research improving public transport for people with visual impairments. Using lived experiences, interviews, and…
Cathryn Thompson-Goodwin
Cathryn Thompson-Goodwin17 June 2025
Assisted Passenger Reservation System

Assisted Passenger Reservation System

In 2008 we published the results of our survey on the efficiency of assistance for disabled travellers using the Assisted…
rbh_admin_23
rbh_admin_2318 December 2024
Assisted Passenger Reservation Service – Mystery Shop (2008)

Assisted Passenger Reservation Service – Mystery Shop (2008)

The Government and the rail industry are investing significantly to enable disabled passengers to use the railway. However, adjustable-level ticket…
rbh_admin_23
rbh_admin_2318 December 2024
Feedback on inclusive transport campaign – Transport User Community_

Feedback on inclusive transport campaign – Transport User Community_

The Department for Transport asked us test a campaign to raise awareness of disabled transport users' needs with our Transport…
rbh_admin_23
rbh_admin_2318 December 2024
Response to the Office of Rail and Road’s November 2017 consultation on improving assisted travel

Response to the Office of Rail and Road’s November 2017 consultation on improving assisted travel

We welcome the opportunity to respond to this Office of Rail and Road (ORR) consultation. We believe that despite infrastructure…
rbh_admin_23
rbh_admin_2318 December 2024
TiPA: Transreport intelligent Passenger Assist for resilience during disruption

TiPA: Transreport intelligent Passenger Assist for resilience during disruption

With increasing numbers of disabled customers now seeing rail travel as a real option due to improvements in accessibility, many…
rbh_admin_23
rbh_admin_2318 December 2024
MakeTransportAccessible – creating the perfect world for blind and partially sighted people

MakeTransportAccessible – creating the perfect world for blind and partially sighted people

The report highlights the key issues faced by blind and partially sighted people accessing the rail and bus network across…
rbh_admin_23
rbh_admin_2318 December 2024
Improving Assisted Travel: a summary of consultation responses; and ORR’s response and next steps

Improving Assisted Travel: a summary of consultation responses; and ORR’s response and next steps

This document provides a summary of responses to our Improving Assisted Travel consultation on changes to Guidance for train and…
rbh_admin_23
rbh_admin_2318 December 2024
Access to transport for disabled people

Access to transport for disabled people

This paper explains the legislative frameworks and policies that apply to public transport users with disabilities or reduced mobility..
rbh_admin_23
rbh_admin_2318 December 2024
Accessible Travel Policy: Guidance for Train and Station Operators

Accessible Travel Policy: Guidance for Train and Station Operators

Here we provide information aimed at train and station operators about complying with the accessible travel policy requirements. Operators should…
rbh_admin_23
rbh_admin_2318 December 2024
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  • About us
    • Mission, vision and values
    • Consortium
    • Our CEO
    • The ncat Team
    • Our Board
    • Our Expert Panel
    • Our Equality, Diversity and Inclusion Statement
    • Our Strategy
    • Accessible Transport: Evidence to inform change
    • Our Theory of Change
    • Motability Foundation
  • What we do
    • Projects
    • Transport Barriers Database
    • Resource Collection
    • Community of Accessible Transport Panel
    • Accessible Transport Policy Commission
  • Get involved
    • Take Part in Our Research
    • Sign up for our Newsletter, or send us a message
  • News and Events
  • Take Part in Our Research