This technical report outlines the approach the Department for Transport (DfT) undertook to develop its transport user personas. The report:…

Framework explaining our approach to monitoring and evaluating work completed to implement the Inclusive Transport Strategy. The framework explains how…

The Department for Transport (DfT) wanted to develop a set of transport user 'personas' as a tool for embedding user-centred…

The Department for Transport's (DfT's) strategy to create an inclusive transport system for disabled travellers. Our strategy sets out: government's…

This review used systematic search, inclusion, and synthesis processes to develop an understanding of the current knowledge base on the…