Barclay became Bus Users UK Director for Wales in 2018 having joined as Deputy Officer in 2004. Barclay has a background in the banking and cooperative sectors where diversity and engagement with communities was a key focus. A passionate advocate of passenger rights, Barclay works closely with Welsh Government and operators to ensure the needs of passengers and communities are properly considered when developing services. Barclay was awarded an OBE in 2022 for services to Public Transport.
