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Accessability review of PTAL

Status of Publication: Published/Completed
Date produced: 2024
Commissioned/Funded by: The Motability Foundation
Type of Resource: Research
Impairment area(s): Pan-impairment
Transport mode(s): Public Transport
Journey stage: First or last mile travel
Region: England - London

Document summary

Transport for All carried out an accessibility review of the Public Transport Access Level (PTAL), which is a measure of access, used for the public transport network in London.

PTAL is a calculation based on a series of inputs including walking distance to the nearest station or stops, waiting times and distance to major rail stations. These are then combined to give a summary rating that ranges from very poor to excellent. The PTAL does not consider the accessibility of transport services to disabled users.

The research explored the possibility of developing a new measurement of access that would be more meaningful for disabled users and for those planning transport services with their needs in mind. Working with disabled people, they identified three key issues that can be addressed to measure a location’s accessibility – crowding, step-free access and toilets.

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