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Tell us your experiences using transport; please take our survey

By 23 October 2023March 27th, 2024No Comments
Signpost which points left and says 'survey'.

The National Centre for Accessible Transport (ncat) aims to make transport accessible for all disabled people.

In this piece of research for the centre, we will explore the barriers that disabled people face when travelling.

We want to hear from people with all types of impairments, conditions and access needs, including older people. If you are a parent, carer or PA of a disabled person, supporting them to complete this survey, you can fill this survey out on their behalf, with their permission.

The findings from this survey will help us understand the current state of transport accessibility in the UK, and show ncat where our focus would be best placed when working towards making transport more accessible.

This survey should take between 15-30 minutes to complete depending on how many types of transport you use. Here is the link to our survey:


At the end of the survey, you will have the option to be entered into a prize draw to win one of five shopping vouchers worth £100 each.

At the end of this survey, you will also be invited to join the Community of Accessible Transport (CAT), a new research panel led by ncat.

Frequently asked questions

What is ncat? 

The National Centre for Accessible Transport aims to make transport accessible for all. Through user-centred development processes and innovative co-designed solutions underpinned by applied research, the centre strives to ensure that all future travel systems have accessibility for disabled people at the heart of their development and delivery.

Why should I take part in this research?

ncat’s aim is to make transport accessible to all. Through people-centred research, we are identifying the barriers to travel across all modes of transport to ensure that all future travel systems have accessibility for disabled people at the heart of their development and delivery. We really need to hear about your experiences.

Five £100 shopping vouchers will be awarded via a random prize draw. If you complete the survey, you will be given the option to be entered in the draw.

How long do I have to complete the survey?

The survey takes around thirty minutes to complete and you can’t save it to come back to later. We recommend that if you don’t have time now, save this page on your device to come back to when you have the time to complete it. The survey will close for submissions at midday on the 6th November 2023.

I have access needs – will the survey be accessible to me?

The survey has been designed by disabled people and we have taken multiple access needs into consideration. If you need an alternative method to complete the survey please contact us on 020 8152 3231 or email We can provide an Easy Read or Microsoft Word version, or go through the survey with you over the phone.

What happens to my data? Will it be secure? 

The data we collect will be kept securely, as outlined in the Market Research Society Code of Conduct and in accordance with General Data Protection Regulations.
All survey responses are confidential and results will be reported anonymously.


I like taking part in research and giving my views. Can I do more? 

Yes. ncat has a panel of disabled people that share their views and experiences on transport and feed in to our research outcomes and recommendations. You can find out more about joining the Community of Accessible Transport (CAT) panel here.